Step 1: Make a purchase (online purchasing instructions). Step 2: Receive goods and check goods. Step 3: Assemble according to the instructions inside the device box. Step 4: Connect with the "Technical Team" at MID Vietnam for specific instructions. Step 5: Download the App and check online (instructions included in the box).

Yes, please contact us 1 day in advance so we can arrange a technical team.

MID technicians are always ready to assist customers with installation and installation is completely free.

Hotline: 0907.019.069

If the quality does not match the advertising, we are fully responsible for recovering and compensating you for losses related to this false advertising.

The product will be warranted 1-1 for 12 months if the product is eligible according to the "Return Policy" announced by MID

- For the first year, server fees and SIM data will be free.

For customers who want to install multiple devices for family vehicles, MID will have a promotional price to support. Please contact sdt: 0907.019.069 to get the best quote for potential customers.

If there is a condition where the device damages or causes fire or explosion to the vehicle, MID will research, negotiate and compensate you. Therefore, customers can be assured of MID's responsibility for the products.

- Delivery during business hours (8:00 a.m. - 5:00 p.m.) from Monday to Saturday. If you have any request to receive goods outside of the above hours, please submit a request at the time of purchase. - In case the expected delivery time cannot be met due to objective/subjective reasons, we will contact the customer to renegotiate. - Depending on each area, there will be different delivery times. For Ho Chi Minh City areas and neighboring provinces, you will receive the goods from 1-3 days. For other areas, you will receive the goods in 3-7 days.